Answers you recognise
Write the information your team would give: hours, service details or the next step in an enquiry.
Reply flows
Every answer.
A next step.
Connect the questions customers ask to the information your business has reviewed.
Flow design
Make the conversation useful.
A flow can guide a customer through saved replies, choices and handoffs.
Choices that lead somewhere
Use buttons to move between questions and answers. Give every branch a useful destination.
A route to a person
Pause automation at handoff and show your configured support route when a customer needs more help.
Build the conversation
Review the words and the route.
The canvas connects each choice. Step settings let the owner review the saved text and destination before enabling the flow.
Plan your first flow ↗Review and reuse
Build once.
Keep improving.
Reusable templates give you a starting point for the next conversation.
Assign the appropriate saved flow to each business and review its details before enabling replies. Optional AI can help draft the structure, while the final answers remain yours to approve.
Read the flow-planning guideNext step
Start with a conversation.
Tell us how your business answers customers today.
We’ll work through the flow, setup, support and pricing with you before work begins. Meta messaging fees are separate.
Discuss your setup